Malo Dental Bogotá
According to our open methodology, this clinic scored 69.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 11 ranked clinics · Last checked: 25 September 2026
69.4/100
Positions by Rating Profile
- Overall Transparency & Trust#469.4/100
- Best for Expats#370.3/100
- Best for Dental Implants#466/100
- Best for Emergency Dental Care#277/100
- Best Price Transparency#647.5/100
- Best English-speaking Clinics#475/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anaesthesia/sedation type stated for All-on-4 surgery on site
Summary
Bogotá branch associated with the MALO Clinic protocol, specializing in All-on-4 implants and full-mouth rehabilitation for patients with advanced bone loss or total edentulism. Has an English site, in-house lab and radiological unit; targets international patients.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 17 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 8 verifiable points (missing: mentioned for: best dentist Bogotá; mentioned for: English speaking dentist Bogotá; mentioned for: emergency dentist Bogotá; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Paulo Malo and Dr. Sergio Trujillo named. [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Homepage video clip shows staff in "MALO DENTAL" branded scrubs taking an intraoral 3D scan of a patient in a treatment room. [malo-dental-bogota-deepen-26] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] [s2] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed Full 29-page site read (25-URL sitemap incl. EN mirror); no price figures anywhere [malo-dental-bogota-deepen-7] [malo-dental-bogota-deepen-8] | 0/2 |
| ✗ | Filling price listed Same full-site check; no filling price found [malo-dental-bogota-deepen-15] | 0/2 |
| ✗ | Crown price listed Same full-site check; no crown price found [malo-dental-bogota-deepen-9] | 0/2 |
| ✗ | Implant price listed Dedicated implant and All-on-4 pages read; no price figure despite one page title mentioning "price" [malo-dental-bogota-deepen-16] [malo-dental-bogota-deepen-17] | 0/2 |
| ✗ | Consultation price listed Home page offers a booking flow for a specialized valoración but states no price or free statement [malo-dental-bogota-deepen-18] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray price found on any read page [malo-dental-bogota-deepen-19] [malo-dental-bogota-deepen-12] | 0/2 |
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26 [malo-dental-bogota-deepen] | 6/6 |
| ✓ | Google review volume as of 2026-09-25 (was 1250 on 2026-08-26) [malo-dental-bogota-deepen-25] | 3/3 |
| ✓ | Review recency Most recent visible review ~1 month ago (as of 2026-08-26) [malo-dental-bogota-deepen] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to low-rated reviews, including in English, e.g. dated 2025-11-24 [malo-dental-bogota-deepen-20] | 2/2 |
| ✗ | No recurring complaints Two independent low reviews describe poor-quality work and high charges to foreign patients [malo-dental-bogota-deepen-13] | 0/2 |
| ✓ | No suspicious review patterns Histogram 1246/1270 5-star (98%), not 100%; dates spread 2018-2025; reviewer accounts have history [malo-dental-bogota-deepen-21] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No matching business found on TripAdvisor [malo-dental-bogota-deepen-14] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic, Dental Departures, Doctoralia, Bookimed or Trustpilot (checked 2026-10-01). [malo-dental-bogota-platforms] [malo-dental-bogota-platforms-2] [malo-dental-bogota-platforms-3] [malo-dental-bogota-platforms-4] [malo-dental-bogota-platforms-5] | 0/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Radiological unit mentioned. [s1] | 2/2 |
| ✓ | CBCT (3D imaging) 3D tomography documented for implant/All-on-4 planning [malo-dental-bogota-deepen-11] [malo-dental-bogota-deepen-22] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Implant surgery documented as performed in-house [malo-dental-bogota-deepen-10] [malo-dental-bogota-deepen-23] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care [malo-dental-bogota-deepen-3] | 1.5/1.5 |
| ✓ | Works with international patients [s2] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] [s2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Home page offers a specialized valoración booked via WhatsApp, registration or call [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 8:00-18:00; Sat 8:00-12:00. [s1] | 1.5/1.5 |
AI & Search Visibility
3.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bogotá", "English speaking dentist Bogotá", "dental implants Bogotá", "emergency dentist Bogotá", "Bogotá dental clinic for expats".
| ✗ | Mentioned for: best dentist Bogotá [malo-dental-bogota-deepen-4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Bogotá [malo-dental-bogota-deepen-5] | 0/1 |
| ✓ | Mentioned for: dental implants Bogotá [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Bogotá [malo-dental-bogota-deepen-6] | 0/1 |
| ✓ | Mentioned for: Bogotá dental clinic for expats Framed as dental-tourism/international option. [sq] | 1/1 |
| ✗ | Structured data on website No JSON-LD found on any of the 29 pages read [malo-dental-bogota-deepen-24] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: REPS habilitación 110012592402 (Western Dental S.A.S., sede 'Malo Dental Bogotá', IPS) (REPS searched for 'MALO' filtered to Bogotá — match: nombresede 'MALO DENTAL BOGOTA' under nombreprestador Western Dental S.A.S., habilitada, Calle 100 #19A-30 Ofi 301, matching the clinic's published address (Piso 3). Verified 2026-08-25.) [malo-dental-bogota-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Paulo Malo [s1] | Implantología / All-on-4 | not verified |
| Sergio Trujillo [s1] | Rehabilitación oral / implantología | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://malodental.com.co/ |
|---|---|
| Phone | +57 601 357 1364 |
| +57 300 736 3382 | |
| https://www.facebook.com/MaloDentalBogota/ | |
| Google Maps | Map listing |
| Address | Calle 100 #19a-30, Piso 3, Bogotá |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://malodental.com.co/ | Homepage: "¡En Malo Dental lo hacemos posible! Agenda una valoración especializada Whatsapp / REGÍSTRATE / LLÁMANOS" | 2026-09-25 |
| s2 | https://malodental.com.co/en/inicio-english/ | English version and international-patient focus. | 2026-07-12 |
| sq | search:dental implants Bogotá | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| malo-dental-bogota-lic | https://www.datos.gov.co/resource/c36g-9fc2.json?codigohabilitacion… | REPS record: Malo Dental Bogotá (Western Dental S.A.S.), IPS, habilitada, Calle 100 #19A-30 Ofi 301, Bogotá D.C. | 2026-08-25 |
| malo-dental-bogota-deepen | https://www.google.com/maps/place/Malo+Dental/@4.6864596,-74.053461… | Top-shown Google review (Dan Rowlands) dated ~1 month before 2026-08-26 | 2026-08-26 |
| malo-dental-bogota-deepen-3 | https://tooth911.com/emergency-dentist/malo-dental/ | Independent emergency-dentist directory: 'Malo Dental offers accessible services for those in need of urgent dental attention...equipped to handle a variety of dental emergencies.' | 2026-08-26 |
| malo-dental-bogota-deepen-4 | search:best dentist Bogotá | AI/search visibility scout 2026-08-26: not present in top Bing results for this query. | 2026-08-26 |
| malo-dental-bogota-deepen-5 | search:english speaking dentist Bogotá | AI/search visibility scout 2026-08-26: not present in top Bing results for this query. | 2026-08-26 |
| malo-dental-bogota-deepen-6 | search:emergency dentist Bogotá | AI/search visibility scout 2026-08-26: not present in top Bing results for this query (Malo Dental not shown despite offering emergency care per tooth911.com). | 2026-08-26 |
| malo-dental-bogota-deepen-7 | https://malodental.com.co/en/services/ | Services overview read; no price figures | 2026-09-25 |
| malo-dental-bogota-deepen-8 | https://malodental.com.co/servicios/ | Spanish services page read; no price figures | 2026-09-25 |
| malo-dental-bogota-deepen-9 | https://malodental.com.co/en/services/cosmetic-dentistry/ | Page read in full; no $ figure | 2026-09-25 |
| malo-dental-bogota-deepen-10 | https://malodental.com.co/en/services/dental-implants/ | Page: "receive a temporary fixed prosthesis on the exact same day of the surgery" | 2026-09-25 |
| malo-dental-bogota-deepen-11 | https://malodental.com.co/en/services/all-on-4/ | Page: "Each case is evaluated using 3D tomographies to guarantee accuracy and safety" | 2026-09-25 |
| malo-dental-bogota-deepen-12 | https://malodental.com.co/en/dental-tourism/ | Page read in full; no X-ray price | 2026-09-25 |
| malo-dental-bogota-deepen-13 | https://www.google.com/maps?cid=11663378709373571621&hl=en | Lowest-sort: Juan Quintero (2024-07-11) "Muy mal trabajo … A los 8 días se rompieron"; Johnny Lo (2025-08-15) a retainer "we had to throw away", "an outrageous amount for a crown … foreigner pricing" | 2026-09-25 |
| malo-dental-bogota-deepen-14 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Malo+Den… | TripAdvisor typeahead search: 12 results, all GEO/ATTRACTION entries, no matching dental clinic | 2026-09-25 |
| malo-dental-bogota-deepen-15 | https://malodental.com.co/en/services/ | Page read in full; no $ figure | 2026-09-25 |
| malo-dental-bogota-deepen-16 | https://malodental.com.co/en/services/dental-implants/ | Page read in full; no $ figure | 2026-09-25 |
| malo-dental-bogota-deepen-17 | https://malodental.com.co/en/services/all-on-4/ | Page read in full; no $ figure | 2026-09-25 |
| malo-dental-bogota-deepen-18 | https://malodental.com.co/ | Homepage: "Agenda una valoración especializada" via WhatsApp/registration/call, no price stated | 2026-09-25 |
| malo-dental-bogota-deepen-19 | https://malodental.com.co/en/services/dental-implants/ | Page mentions digital diagnostics/tomographies but no price | 2026-09-25 |
| malo-dental-bogota-deepen-20 | https://www.google.com/maps?cid=11663378709373571621&hl=en | Owner reply to Johnny Lo's 1-star review (2025-11-24): "Hello Johnny, Thank you for taking the time to write your review..." | 2026-09-25 |
| malo-dental-bogota-deepen-21 | https://www.google.com/maps?cid=11663378709373571621&hl=en | Histogram [1★7,2★1,3★2,4★14,5★1246]; low reviews dated across 2018-2025; reviewer accounts include Local Guides with 15-41 prior reviews | 2026-09-25 |
| malo-dental-bogota-deepen-22 | https://malodental.com.co/en/services/dental-implants/ | Page: "Through digital diagnostics, tomographies, and 3D planning..." | 2026-09-25 |
| malo-dental-bogota-deepen-23 | https://malodental.com.co/en/services/all-on-4/ | Page: "the implant surgery takes between 1 to 2 hours per arch" | 2026-09-25 |
| malo-dental-bogota-deepen-24 | https://malodental.com.co/ | Site-wide JSON-LD scan (29 pages, 25-URL sitemap); no JSON-LD script found on any | 2026-09-25 |
| malo-dental-bogota-deepen-25 | https://www.google.com/maps?cid=11663378709373571621&hl=en | Google listing 2026-09-25: 5.0 from 1270 reviews | 2026-09-25 |
| malo-dental-bogota-deepen-26 | https://malodental.com.co/ | Homepage video clip shows staff in "MALO DENTAL" branded scrubs taking an intraoral 3D scan of a patient in a treatment room. | 2026-09-29 |
| malo-dental-bogota-platforms | https://www.whatclinic.com/dentists/colombia/bogota | WhatClinic: its Bogotá dentist directory read page by page (3 pages, 26 of the 28 clinics it announces) and checked against its clinic-profile sitemaps (31 Bogotá profiles) and direct profile addresses for the clinic's name — no profile of Malo Dental (checked 2026-10-01) | 2026-10-01 |
| malo-dental-bogota-platforms-2 | https://www.dentaldepartures.com/dentists/colombia | Dental Departures: its clinic search lists 32 clinics in Colombia, 12 in Bogotá — not Malo Dental (checked 2026-10-01) | 2026-10-01 |
| malo-dental-bogota-platforms-3 | https://www.doctoralia.co/sitemaps/monolith/sitemap.facility.xml | Doctoralia Colombia: none of the 5,091 clinic pages in its facility sitemap is Malo Dental, and its search for the name in Bogotá returns "No hemos encontrado" (checked 2026-10-01) | 2026-10-01 |
| malo-dental-bogota-platforms-4 | https://bookimed.com/clinics/country=colombia/ | Bookimed: none of the 2,127 clinic pages in its clinic sitemap (16 clinics in its Colombia ranking) is Malo Dental (checked 2026-10-01) | 2026-10-01 |
| malo-dental-bogota-platforms-5 | https://www.trustpilot.com/review/malodental.com.co | Trustpilot: no company page for malodental.com.co (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Reviews on other platforms re-checked: no profile on WhatClinic, Dental Departures, Doctoralia, Bookimed or Trustpilot; the directory pages cited earlier only repeated the clinic's Google rating, so this is now marked no. |
| 2026-09-29 | Re-read the clinic's own website and public listings on 2026-09-29. Recorded: realClinicPhotos. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's full English and Spanish site (25-URL sitemap) and its Google listing. Recorded: no prices published for any procedure, consultation or X-ray; 3D tomography documented for implant planning; implant surgery performed in-house; a specialized assessment bookable via WhatsApp, registration or call; no structured data. Google reviews: 1,270 total, owner replies present including in English; two low reviews describe poor-quality work and high charges to foreign patients. Not listed on TripAdvisor. |
| 2026-08-26 | Deepen 2026-08-26: rechecked Google rating (5.0, 1250 reviews, previously unset) via Maps place page, added pin coords + place URL, review recency (~1 month); added 2 external sources (well-reviewed.online real review -> onOtherPlatforms, tooth911.com emergency directory -> offersEmergency=true, previously null); visibility scout 5 queries (all false); sedation researched — no anaesthesia type stated for All-on-4 surgery, left null; no uncited sources to triage (all 4 existing sources already cited). |
| 2026-08-25 | License verification 2026-08-25 against REPS: clinicLicense FOUND (110012592402), address matches clinic site. Both named doctors are null because ReTHUS (dentist scope) is geo-fenced and ID-number-only. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.